DOCK-IN01 / 10
Receiving
Inbound, checked at the door.
Raise a purchase order, receive against it by scan, and put stock away in one pass. Shorts and damages go on the receipt, not in someone’s head.
Warehouse and order management for growing brands and 3PLs
Your warehouse. Your rules. Every order connected.
SIP connects orders, inventory and the people doing the work. Set client-specific checks, give merchants visibility, and grow beyond spreadsheets.
See a client rule in actionA-02-0402 / 10
Inventory & locations
Every bin, every unit, live.
Zones, aisles, shelves and totes are yours to name. Cycle counts, transfers and lot tracking keep the count honest, and stock moves when the scan does.
PICK-0703 / 10
Picking & packing
Pick paths your team walks.
Single, batch or wave picking, barcode-confirmed on any phone. Pack from the pick list, or pick straight into the parcel.
ORD-QUEUE04 / 10
Orders
Orders in, from everywhere.
Bring orders into the warehouse queue, then follow allocation, picking, packing and shipping. Holds make the work that needs attention visible before it leaves.
DOCK-OUT05 / 10
Shipping & carriers
Rate, label, hand off.
Print labels for UPS, GLS and your regional carriers, book freight, log departures, and send tracking back to the store and on to the buyer.
TKT-118Coming soon06 / 10
Tickets
One queue for every issue.
SIP’s separate ticketing offering keeps carrier issues, internal tasks and operational requests with their history. Integration into SIP WMS is coming soon.
RET-0107 / 10
Returns
Returns with a reason.
Receive the return, grade it, then restock it or write it off. The order shows what came back and why.
MEZZ-0108 / 10
Reports & billing
The floor, in numbers.
Throughput, accuracy, ageing stock and exceptions, per site or per client. 3PLs bill from the same numbers: rate cards in, invoices out.
API-RACK09 / 10
Integrations
Talks to your store and carriers.
Bring selected ShipStation store orders into SIP, fulfill them in the warehouse, and return shipping details. Confirm additional channel and carrier scope during implementation.
CFG-0110 / 10
Customisation
Make client requirements part of the workflow.
Set warehouse-wide packing checks and client overrides. Add structured custom fields while keeping locked warehouse requirements in place.
HOW CUSTOMISATION WORKS
No two warehouses run the same way. SIP doesn’t either.
Choose your modules, shape your workflows and give each person the right view. Here are three ways to adapt SIP to your clients.
01
Client-specific packing checks
Change one client’s packing requirement while keeping the other warehouse defaults.
See packing policies02
The fields your clients need
Add client-specific information while retaining locked warehouse requirements.
See custom fields03
Rules for matching orders
Add a promotional item or hold an order for review when its conditions match.
See automation examplesOne automation example
Add a client’s gift to qualifying orders.
Here is one way SIP adapts to a client’s requirements. Set the client, qualifying total and missing-gift condition once. SIP adds the gift to matching orders for fulfillment.
Choose the client and conditions
Apply the offer to one client’s orders when they reach the qualifying total.
Test before turning it on
Use Test mode to see what the rule would do without changing the order.
Make the requirement part of the work
The gift becomes an order line for fulfillment, with the rule’s action recorded.
The client’s requirement
“Include a bottle opener in orders of $150 or more.”
- WhenAn order is created
- IfClient is Example Brand
Total ≥ $150 · Gift not already included
- ThenAdd one bottle opener
The fulfillment result
+ 1 bottle opener added to the order
Ready for normal stock allocation and picking.Your clients
Better service for your clients. Less chasing for your team.
Help warehouse clients get clear answers about their stock, orders and requests. Self-service visibility lets your team spend less time answering routine status questions and more time on warehouse work.
Client visibility
Merchants see their inventory and orders, including stock held or damaged. Choose whether a client can apply a hold directly or request warehouse approval. Clients can check the facts without waiting for your team to look them up.
Explore the merchant portalTickets and conversations
SIP’s separate ticketing offering handles carrier issues, internal tasks and operational requests. Keep the history and ownership together so clients and operators do not have to repeat the same details at every handoff.
Explore warehouse ticketingDock scheduling
SIP’s separate scheduling offering lets carriers book appointments against dock availability. Reduce back-and-forth over arrival times and give the receiving team a plan before the truck arrives.
Explore dock schedulingScheduling and ticketing are existing separate SIP offerings. Their integration into SIP WMS is coming soon.
Start with the problem in your warehouse.
Keep ShipStation. Add SIP warehouse workflows.
Bring selected store orders into SIP, run fulfillment, and return shipping details.
Warehouse support for ShipStationEvery client has a different way of working
Client rules, merchant visibility and billing from recorded warehouse activity.
Warehouse management for 3PLsYour own operation has outgrown the spreadsheet
Connect the stock on the shelf to the order your team needs to ship.
Warehouse management for growing brandsINTEGRATIONS
Plugs into what you already sell and ship on.
Import orders from selected ShipStation stores and send carrier, tracking number and ship date back after fulfillment. Discuss your channel and carrier requirements with us.
Spreadsheets · Email · SFTP · Open API